Frequently asked questions.

The basic shipment details are usually enough to start the check: commercial invoice, packing list, transport document and your EORI number. Depending on the goods, certificates, licences or origin documents may also be needed. If you are not sure what you have, send us what is available and we will tell you what is missing.

EORI is the identification number economic operators use in EU customs procedures. It is needed for imports and exports. In Greece it is assigned through AADE, and the validity of any EORI number can be checked with the European Commission's validation service.

Duties are based on the tariff classification of the goods, their customs value and their origin, which may give access to a preferential rate. Import VAT is generally calculated on the customs value plus duties and certain other charges. Other measures may also apply, such as excise duty or anti-dumping duties. The exact amount depends on the details of each shipment.

TARIC is the EU's integrated tariff database. The TARIC code identifies the goods and shows the duties and measures that apply when they are imported or exported, such as quotas, restrictions or licence requirements. Correct classification is one of the most important parts of a customs clearance.

The EUR.1 evidences the preferential origin of goods under EU trade agreements. The A.TR is used in trade between the EU and Türkiye and shows that the goods are in free circulation within their customs union. They are not interchangeable: which one applies depends on the country, the agreement and the product.

They are forms of proof that goods have Union status, meaning they are in free circulation in the EU. They are needed on certain routes, mainly by sea. The T2LF relates to movements involving special fiscal territories. Today the proof is generally handled electronically through the PoUS system.

When goods travel temporarily to another country and will come back, for example professional equipment, commercial samples or exhibits for a trade fair, and the destination country takes part in the ATA system. Where it does not fit, other temporary admission procedures exist.

Yes, an estimate can be prepared once the basics are available: description and classification of the goods, value, origin and transport cost. The estimate is only as accurate as the information behind it. The final amount is set by the customs declaration and can be affected by inspections or differences in the documents.

Usually a commercial invoice, packing list, transport details or document, the exporter's EORI number and the consignee's details. Depending on the destination country and the product, origin documents such as an EUR.1 or A.TR, or specific export licences, may also be required.

Yes. We can coordinate the transport together with the customs formalities, so the transport and customs sides follow a common schedule. The details depend on the route, the cargo and the transport mode.

Certain goods, such as food, medicines, chemicals or dual-use items, may need licences, certificates or checks by authorities other than customs. We look for this in the first check so it can be prepared before the goods arrive, because a missing licence usually means a delay.